Your mail merge may not be working as it should because of: Messed-Up Data Sources If you’re wondering why mail merge is not working, the answer can be attributed to several causes that are specific to the Office 365 app you’re using. Unfortunately, each of these applications comes with potential problems during mail merge. It can even be used with Gmail and Outlook.
Therefore, it’s compatible with Word, Excel, Publisher, and more. Mail merge is a feature that can be used with a whole suite of applications from Office 365. Today, we will look at the most common problems that most mail merge users face, discuss solutions, and even suggest an alternative to Gmail mail merge when sending bulk emails.īefore all else, you need to understand the issue behind your problem. So, if you’re wondering, “Why is my mail merge not working?” or “Why is my mail merge not sending emails?” then this article is for you. You can face issues with formatting, spacing, editing, adding/deleting data, and more. Although mail merge is one of the most practical features offered by Microsoft for sending customized bulk emails, it isn’t perfect.